Contact Us


By Telephone

Royal Jubilee Maternity Hospital

  • Enquiries/Reception: 028 9063 2150
  • Admission Unit: 028 9063 2154 / 028 9063 2037
  • Antenatal Clinic/Outpatients Department: 028 9063 3393

Antenatal Appointment Text Reminder

  • You will receive a text reminder for your Antenatal Appointment. Please note the location in the text will be Royal Victoria Hospital.      

Mater Midwifery Led Unit

  • Enquiries/Reception: 028 9504 1555 / 028 9504 1556
  • Antenatal Clinic/Outpatients Department: 028 9504 1382 or RJMS Antenatal Clinic: 028 9063 3393 

By post

The Royal Maternity Hospital

274 Grosvenor Road
Belfast
BT12 6BA

Mater Hospital

45-54 Crumlin Road
Belfast
BT14 6AB

By email

If you have a general enquiry you can email the Trust at: info@belfasttrust.hscni.net

This mailbox is not answered at weekends, evenings or public/bank holidays, so should not be used for urgent enquiries.

Please note that through this email address we cannot respond to enquiries about the treatment of specific patients.

Self Referral Form

Women can now self refer to the service.  Please click here for details.


 

Do you have a Complaint or Compliment?

We aim to provide high quality services. So if you have a comment, compliment or complaint about one of our services, please let us know.

If our performance is not up to standard or if you are unhappy, we need to know so that we can learn and improve the quality of services we provide. We will take your complaint seriously and treat it in confidence.

Making a complaint does not affect your rights and will not result in the loss of any service you have been assessed as needing.

How To Complain?

You can make your complaint in the way that best suits you. This can be face to face, on the telephone, in a letter or by email. You should try to provide us with details of:

  • how to contact you;
  • who or what you are complaining about;
  • where and when the event that caused your complaint happened; and
  • where possible, what action you would like us to take.

You should try to complain as soon as possible, usually within six months of you becoming aware that you have a cause for complaint and normally no longer than 12 months after the event.


Complaints Department

We also have a Complaints Department who can help you. You can contact them at:

Complaints Department
Musgrave Park Hospital
McKinney House
6 Floor
Stockman's Lane
Belfast BT9 7JB

Tel: 028 9504 8000

Email: complaints@belfasttrust.hscni.net